Michel met us in the parking lot and proceeded to show us an array of vehicles with varying options and pricing. He took time to explain any questions we had and was thorough in his knowledge and expertise regarding GM products. He has followed up with phone calls and e-mails making sure we are satisfied with the vehicle and service aspects. In the era of declining customer service it has been refreshing to deal Ontario Motor Sales, specifically Michel. We would not hesitate to send family and friends to Michel. Doug and Ruth Richardson Whitby, Ontario.