Published 9 years ago

although the person at your office was pleasant, the result from Volkswagon Canada were unacceptable!

I have a warranty issue and Volkswagon will not cover it! Seems no recourse for what is obviously a defective product. The rust on the tailgate of my 2008 Touareg is so bad the licence plate cannot be attached! When I tried to find a replacement it seems to be a problem with all of them as I had a difficult time finding one without rust. And Frederick was the previous owner, I brought the vehicle in and I am Kristine McCabe - 416-518-3608.
Colin Koprowski 9 years ago
Hello Kristine, As far as Warranty Claims are concerned on the corrosion , Orillia Volkswagen has no say in the decision making. If you would like, you can contact me directly and I can go through your claim with you and see why it was denied. My direct email is colin@orilliavw.com or you can reach me at 705-325-6107 Regards, Colin Koprowski General Manager Orillia Volkswagen

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