I was very excited planning to attend my first auction. As a licensed mechanic with 15years experience I have bought and sold many vehicles. This is my single worst experience trying to buy a used car, especially with a company that calls themselves professional in their "beginners guide" video. I very highly recommend not purchasing a vehicle here. I planned to bid on, and hopefully buy - an RV, a BMW or/and ex-police vehicle, and an ex-police motorcycle. I called Tues night to confirm that an RV that was my #1 requirement was there (as I live 2 hrs away) and that I could see it Wednesday morning. When I arrived Wed morning the staff was not helpful trying to locate the vehicle. I was then told that items for auction can change right up to the last minute and there was no apology or concern that I had driven 2 hrs to see a vehicle that was not, and had not been on site (the lot staff confirmed the RV had not been on site in months). I decided to call the owner to share my experience and see what he thought. Then I could make my decision whether or not I would buy the other three vehicles I was very excited to bid on. I left a message with my name and # and received no return call. This is the first online review I have ever written and I hope it is helpful in guiding others not to waste their time with North Toronto Auction. Thank you.