This experience was positive for me. The shop is very busy and they do an incrediable job to move the people and cars smoothly through the repair process. The car was booked in for and oil change, cabin air filter, a complaint I had about the smell of coolant and replaceing a shorted out trunk button. The car was not able to fininshed by the end of the day. I did get a phone call from Crystal explaining the situation and my options to leave the car over night or take it and bring it back the morning this was. I appreciated this very much and decided ot take the car home and bring it back. The car was done before noon the next day. Crystal worked hard to make sure I was looked after. Stacey the servcie manager asked how my service experience was and asked if it was fixed to my saticfaction. Everything worked well on the car when it was picked up. I apprecuate the communication with the service advisor and the work done at the shop.