From calling to inquire about the car I was looking to purchase, to picking the car up a couple of days later as the new owner, Orillia Volkswagen was a pleasure to deal with. No pressure sales approach, kind and respectful employees and willing to go above and beyond in their service to make sure everything was perfect. They cleaned, prepared and even fixed an issue that popped up during the test drive. Also included several warranties at their own expense without my request just to give their customers that extra piece of mind which would not be found anywhere else. Would recommend to everyone I know.