My wife and I purchased a used Kia Optima from Tim and we love it. Tim was fantastic to work with and we felt he truly cared about our needs and budget. We had been looking for months in the London area and even though we knew people in the industry, we felt as if we were just another number. Tim went above and beyond to help us (even though I suspect this is his norm) and this is the reason I refer people to him and he will be the first person I call when we are looking again in the future.