Published 1 decade ago

Call reception

When I called to inform I would be a bit late due to family emergency I was was made to feel that that should not matter and I should still have been able to be there on time. This was not Rebecca's saying but someone in the office who answered the call.
Kari Paulsen 1 decade ago
Thank you for informing us of your situation – we need to know about these things as they do happen. First off, I’d like to apologize on behalf of SMP. I am sorry that our staff member made you feel as if they do not care - we have spoken to our staff to ensure that they be more understanding and compassionate when it comes to situations as yours. Thanks again for your comment.

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