After purchasing my first civic through Palladino, I walked in today to look at updating to a new one. Salesman came to see me and stuck me in front of one of the computers and told me that all the prices online are up to date, no negotiating, no additional information given about the updated model...nothing. He left me in front of the computer for 20+ minutes. I look over and see him on his computer, not with another client. I was considering purchasing a vehicle today but thanks to Jeff I won`t be buying my new vehicle at Palladino. Thanks for nothing!