My car was vandalized,anti freeze poured throughout car. MPI did not want to write it off. I was so worried about the hazardous fumes from the antifreeze as I look after my grandchildren.Dylan was so sympathetic and and had no hesitation in giving me the best service I could have asked for. Within a couple of days I had a new car and the stress of the situation was gone. I have related this story to anyone and everyone and cannot say enough how happy and loyal I feel to Honda for this service.