I was looking to trade my car for a newer used vehicle. The sales rep Kristen was extremely helpful, informative and pleasant. She answered all my questions and suggested a number of possible vehicles that Fit my criteria. She worked along with the sales Manager in negotiating a reasonable price for the vehicle that I decided I wanted to purchase. I was very pleased with the end result and I am enjoying my new drive. The whole team at Orillis VW were fantastic.