Published 9 years ago

Horrible, will never do business here again.

Car wasn't ready to be picked up on the specified pick up date. I was informed of this, around noon on the same day the car was to be picked up. And, only knew this because i had called the dealership. Leaving me stranded, as I had sold my car the previous night and was provided a ride to work by a coworker. I commute an hour (one way) to work from my house. Was given multiple excuses as to why the car wasn't ready. When the car was finally available for pickup, I asked and was told that all the work, safety and etest had been completed. When I went to leave with the car, from the dealership my wife noticed the right headlight was not working. Upon further inspection I had found that the bulb + ballest (hid) were missing. I was left to drive back and forth to work in the dark for 2 weeks with only 1 headlight functioning, before I was provided with a new bulb/ballest. There were random screws laying around in the interior, on the console and in the door pockets. Also, being the wheel/tire pressure sensors were leaking. The mechanic who preformed the work just removed them and replaced the sensors with regular valve stems. This causes a "tire pressure low" symbol to appear on the dash, and will not go away unless the proper sensors are used in the wheels. The light is still on, because I can't afford $200 for (4) new sensors. It's pretty discouraging to purchase a new (er) car from a dealership and be treated like I had been. I'll never purchase another vehicle from this dealership again, nor will my family members or friends. If it wasn't for the fact that I really liked the car, I would have just walked away from the deal completely.

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