service advisor was great, but didnt like waiting for my truck at the end....
The service was complete on my truck by 3:00pm and i got there at around 4:30. i had to wait until 4:45 to have my truck delivered to me. i think if all these people are getting shuttles back to SMP, that would be enough of a heads up to the service dept. to have our vehicles ready to go at the front. Paul Conners was great.
Kari Paulsen1 decade ago
Thank you for your honest response. We have been experiencing a staffing issue this summer. We are working hard to correct this issue and we are very sorry that we caused you an inconvenience.