Published 9 years ago

Ron is professional, helpful and friendly.

I always go to Hyundai for maintenance and oil change, or for little doubts. It is always delightful to see Ron because I know that he will solve my problems and will not overlook things that require attention.. Ron always suggests what requires immediate attention and what could be done in the next appointments and is not pushy. Once I heard some rattling noise when I am driving, I drove into Hyundai without booking an appointment. As soon as I entered the bay, Ron already knew why I was there and within minutes, he already had the problem solved. It was the screws on the rim that were loose. Although it wasn't his fault, Ron was quite apologetic because I just got my tires changes a few days ago at Hyundai. Ron is always courteous and he always makes sure that someone else looks after my car before the end of his shift, if he were not there when I picked up the care. And that was a very different experience at Toyota, where we had to hunt and waited around for usually 1h to find out who serviced our car and where that person could be contacted.

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