Published 8 years ago

Went to two Acura dealerships in Southwestern Ontario and my experience with Drew and Acura West was much better as a customer experience by a long shot.

In the market for a new car and had my mind set on a pre-owned vehicle. Drew did a fantastic job understanding my needs, my concerns and my budget throughout the entire process. He pulled a combination of options - my requested vehicles and also vehicles I would never originally consider due to lack of knowledge. It was a pleasant and informative shopping experience; a stark difference to another Acura Dealership I visited in the GTA where the Sales Rep condescended me for my requested vehicle options. I ended up finding what I wanted, without knowing I wanted this vehicle originally - thanks to Drew. I'd definitely come back again.

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