Crystal at SMP is the awesome. We arranged for my truck to have work done on it early in the summer. On the day that the truck was to be in I was busy so she arranged for me to drop the truck off the evening before. My truck was ready before the allotted time on the day of the work. Crystal made sure that I was happy. She tried to arrange for a carwash even when she knew the carwash attendant was busy. I let her know not to worry about that because I was so happy to get my truck back so soon and with money saved due to a miscommunication on my part. She sent a shuttle car for me. The driver and I had a great conversation on the way to the shop. At the shop, Betty in payment was happy and welcoming. The whole experience led me to have a great day.