I bought a Brand New HRV in December which I loved at first and then after a month or two of ownership and nothing but issues i grew very displeased with it. After back and forth conversations with Quinn, the GM, about my displeasure he went out of his way to get me something I absolutely love, My new civic. I cant thank Quinn, Sharon and Merv enough for going out of their way to make me happy. I will never purchase another Honda anywhere else!! Thank You! Thank You! Thank You!