Pros : No pressure TONS of cars to test drive Decent pricing Fair trade-in value Quick delivery when asked for Painless sales process Cons: Not overly helpful in helping us pick which car to buy Cleaning was cursory Forgot to give me ownership (had to go to MTO and buy for $20) Details given re: remaining warranty on car where incorrect. I like having one point of contact opposed to their "everyone can help you we all work as a team" approach.