Sales staff were very polite. More contact with me would have been a bonus regrading an update on when my car would be ready. I was told that the repair on my car would be looked at on Wednesday and then told maybe Thurs.. I was not updated and I had to keep making calls to the dealership to know when it would possibly be ready and when I should put insurance on the car. I was not aware that I had to provide license plates for the car. More personal - one on one contact and information is what buyers like in salespeople and I did not feel that I was a priority.