Not sure what service I had one of my vehicles in for as there is no reference to the visit. I always come to Nurse because that's where I bought and always get personalized service for what I feel is a fair market price. By coming to the dealer I get recall checks and the right parts by people who work with these brands everyday and will honour a warranty. If I go somewhere else They may not have the same training, not check for recalls and warranty is not considered, parts could be from anywhere.