They changed the oil and air filter. Showed me the old air filter as this was not a scheduled replacement. They also commented on an odor inside the vehicle and said they checked the cabin air filter but it was good. I was already aware of the odor and its cause. The vehicle was taken in immediately when it was dropped off and was ready ahead of schedule. I was given a ride back to work and the driver was very friendly. I was called when the car was ready and offered a ride back to get my vehicle. The service tech noted an oil leak from the rear axle and the gave me a quote to fix it. The problem and the quote were both explained to me. Everyone there is friendly and respectful.