Bob and Chris kept us up to date on the status of our order from the date of purchase up until production and delivery. When it looked as if GM might not be able to produce the car based on our options, they even went so far as to source a car as close as possible to our order from another province. In the end, because of their tireless efforts and those of their GM liaison, we got the car with every option and the colour that we wanted. Completely satisfied customers!