Daniel, Thank you for taking the time to provide feedback regarding your recent experience in our Service Department and your multiple visits. I'm sorry to hear about your multiple visits for the same issue. Our factory-trained technicians have extensive training and experience working on Saturn vehicles (some of them came from a local Saturn dealership). However, I am passing along your concern to Guy Letourneau, our Service Manager, who will reach out to you tomorrow (Thursday) to discuss your experiences. Thank you again.