As usual, there was an attempt to 'upsell' service which was not due for 8000 more kms. I find the persistent upselling of service annoying. Also reported that the Nav system fails often 'DVD Failure' message on the screen. Service said I would need to bring the Ridgeline back in when the error was on the screen to 'prove it' (which is a quote). This may come as a surprise but I actually have other things to do than wait for a message to pop up and run to the Honda dealer. The message seems clear: there is obviously a problem with the nav dvd, or the dvd player. So essentially I have no Nav system for approx. 50% of the time and I must simply accept that on a 2 year old ridgeline. I made this point to the service representative who smiled nicely and simply ignored the comment. Love my Honda: will not lease or purchase from Paladino again. When the lease expires on my Ridgeline, I will buy it out, then sell it, and get a new Ridgeline elsewhere.