JOEL T EDWARD
Published 9 years ago
Disappointed with my latest experience. I've always had great experiences up until now.
I have a faulty A/C, and the work to fix my A/C is not covered under warranty, which I completely disagree with. Plus I have extended warranty coverage. Don't know what's that's good for, if my A/C can't be repaired. I've had to re-arrange plans for a family trip next week, because I will not put my kids in my car on a hot day. Even with the windows down, it's a sauna back there for them. Even trying to rectify the problem with Honda Canada, was to avail. I tried 15 plus times to get through to a rep yet couldn't. Mutliple times I was on hold for 45+ mins. I've always had good service and a good opinion of Honda up until this latest fiasco. Would really like my situation resolved.
Darryl Bobbie
9 years ago
Joel,
It is very unfortunate that your Condenser is not covered by your warranty when it is damaged. I would urge you to be more persistent with Honda to see if they will help you on this.
If you need any help from us, please do not hesitate to contact me
Ray Duguay
Service Manager