Respectful business dealing. Test drove a couple of their vehicles. Settled for the 2014 Murano. Very clean. Stone chip damage nicely touched up. Very clean inside. So clean I thought there was a problem with passenger power side window not closing. when it fact it was not open at all. It was just that clean and clear! One issue I hope to have resolved by Haldimand is lack of a second key fob. Only one provided at delivery time. Hoping the other shows up within the next three weeks.