Mitch was very busy the day I came in but made sure that I got attended to quickly. The entire process was cheerful, exciting, and easy. I was given honest answers to any questions I presented and I had the best experience yet! (That's being said about all other dealerships I have had experience with). The genuine nature of all employees made for an extremely positive experience. I also love that they still recognize me even after I left with my purchase - that makes me feel comfortable in coming back again, and again.