I and my family have been customers of Haldimand Motors since 1997. We have returned so often because of the honestly, integrity, and uncompromising customer service. They compete on price with anyone, but that is not the best part. You feel welcome when you walk through the door - not like a target being appraised, as in some other sales lairs - er - offices. Service at all levels is seamless in that, if one person is not available, then someone else is prepared and willing to step right in and take over. They stand behind their product unequivocally. When you purchase a used vehicle there usually are two unknowns - the vehicle and the salespeople. By dealing at Haldimand Motors I have eliminated the second. I don't know all the sales persons but the ethics and moral compass of the business is a constant throughout the entire organization. Needless to say, over the years I have recommended Haldimand Motors to many people. I never have had anyone come back to me to say they were not satisfied. Obviously, I would not recommend any business or service to friend or family if I thought there was any chance of a letdown. My standards and expectations are high. Haldimand Motors meets them on every level, hence my praise for them is deservedly high.