I have been dealing with Ted Rush and the great people at Collingwood Toyota for almost 20 years. I never feel ill informed or pressured to make decisions. They always take the time to explain everything and answer all my questions. They let me take as much time as I need to make inquiries and decide what I would like. I also like that they also suggest what they think will meet my needs. I trust their input and knowledge. They give superior customer service from start to finish. They explained what my vehicle was worth and presented me with viable options. They explained the financial details as well as the value of the platinum extended warranty I purchased. pricing and payments were explained completely to my satisfaction and when I picked up my car Ted went over everything in great detail so that I would be comfortable with my new car. The whole process at Collingwood Toyota is fun and painless!