The whole experience was excellent, the people were very friendly, with no pressure to purchase. The only downside was that the first car that I choose was not the one I ended up with. The first car was not in showroom condition e.g. scratches on the tail lights, chrome trim and on the hood. The sales manager was very quick and rightfully so, to say that she couldn't let me have this car in this condition, and I was in the same frame of mind. I then choose the same model but in a different color