Normand is my go-to sales rep when I go to Moncton Honda. Normand is personable and knowledgeable and makes you feel comfortable. Normand knows what I want and need for a vehicle. This is my third lease and I am very pleased with it. Normand was also very helpful in explaining the details of my purchase and the costs. I met with Marco Russell, Business Manager, to go through the lease agreement and sign all the paperwork. I had to wait a few hours before receiving my vehicle because I had a remote starter installed and a transfer of my trickle charger from the old lease to the new. I was provided with a vehicle to be able to go home. When I picked up the new vehicle Normand showed me the new features and he also went even further by programming the radio stations that I like to listen to and also set up my cell phone. Great experience as always with Normand.