When we first walked in the door at Collingwood Toyota the staff sincerely waned to help with no pressure put onto making a decision. The salesman ( Shane) knew our car very well and was prompt on answering any Questions in person or by phone or email. His walkaround of the Rav4 was very precise. He guided us through the experience in a thoughtful and friendly manner. We are very pleased with the whole experience. Thank You!!! Ken And Marilyn Braymore