There was a clicking sound on our Vibe. I did some research online, removed the glove compartment and determined that is was the recirculating motor. I mentioned this when i brought it in. The blower motor was cleaned instead and the clicking sound was still there when i picked the vehicle up. I was treated very nicely by Wayne and appreciate his assistance. While i was given a reduction on the labour and parts i am still out-of-pocket $80 for a repair i did not request. I'm not asking for any more reimbursement as i understand that SMP did spend time on my vehicle (even though not requested or required), I'm simply explaining the facts of my visit(s).