Don Powers
Published 8 years ago
Pride- quality of a job makes for happy customers
Customers are the people that pay your wages !
That being said !
After having my 2013 Equinox into your Body Shop for painting of lower doors
I never checked to see what kind of a job was done when picked up
A few days after I took it to the car wash to clean up-this is when I noticed over spray on weather strips of the doors -also drivers door did not close properly-drags on door sticker.
Response I got from body shop manager-we don't paint that part of the door where the over spray is(it got there somehow!) also what door is used the most? (drivers) the door was removed for painting -adjustment when reinstalled is not right!
Too bad that one department can down grade the rest of the Dealership because of lack of pride in the quality of work turned out!
A Dealership that I had worked for ,for 35 plus years
Since my retirement,10 years previously ,I have returned to buy and service autos.
All round great service except for the last visit !