Good morning Ashley, I am sorry that you felt pressured in your last service visit. Our sales approach here is low key and no pressure. I have spoken with your advisor and reinforced with him our approach. Please feel free to contact me at 905 668 3304 ext 308 if you wish to discuss this. Regards Steve Good Service Manager

Ashley, Thank you for providing your feedback from your recent visit. Our goal is to ensure you leave here completely satisfied after each visit. The inspection itself can take about 30-45 minutes, plus the additional diagnosis that you had requested. I am sorry to see that it took longer than anticipated. I am passing along your concerns of timelines and updates to our Service Manager, Steve, who will be in contact with you to review your experience. Thank you for choosing Nurse Chevrolet Cadillac.