My service had not been booked, The service representative was unaware of my arrival, however, he was very accommodating, and the service was completed sooner than I anticipated. Unfortunately, when I got home I realized that the treatment had not been applied proficiently, leaving the corner of the dash in front of the passenger completely untouched. I will assume that the package provided as part of the protection is the same as what was applied, and I will complete the job myself, as I live out of town, and it cost me $40.00 per day to rent when I require service.