The entire experience was very positive. Shawn was always available to answer all of our questions in helping us to find the right XT5 to match our needs. The purchase and pick up of our new vehicle met my every expectation. Shawn described all the features and how they operate very systematically. I left the dealership with a new car that I was familiar with as I pulled out of the lot. Shawn has also taken the time to follow with both myself and my wife post purchase. I would recommend both Shawn and Ontario Motor Sales to any prospective car buyers.