Published 8 years ago

My car had an oil leak that was eventually covered by warranty, however it took over three weeks

The technician performing an oil change confirmed that there was an oil leak from the rear of the motor. I was told by the dealership that there was no way that it would be covered by my GMPP warranty. The car sat on the dealer's lot while details were shared with GMPP, and included me getting the dealership where I purchased the car as well as Street Legal Performance involved. SLP provided parts at no cost immediately and further diagnosis by the dealership was only performed after I authorized tear down. I felt frustrated and unsupported. The whole process took longer than three weeks, and when I picked it up the car it was dented. I am grateful that the repairs were covered by warranty and that the dent was repaired at the dealerships expense. My overall experience was "okay".

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