My overall experience was great. I went from thinking that I couldn't get a new car because of my credit, to buying the perfect car for me within 2 days. Shane went above and beyond to make this happen. He helped me with an issue that came up after I took possession and has followed up with my purchase with an offer to help me with any of the features that I may not know how to use. For such a larger dealership, I got a very personalized experience.