I purchased my brand new Honda Civic and picked it up today! When I arrived, a pink ballon was tied to it and it was parked right up front for me to see when I walked up! James has been a very professional and kind salesman (not your typical sales person) and found the ways with help from Nicole to get me get what I needed to buy the car I wanted! I drove away today feeling elated and appreciate James and his hard work and dedication to make this happen for me! Thank you James at Brantford Honda!