Yeon Kwon
Published 8 years ago
Unprofessional customer service
First of all, Did not keep his saying.
Second, Did not organize after sold unit. continuously changing sale unit and delivery date
Third, unprofessional service after picked unit up. I did not want to wheel lock nut, but they installed each wheels and they broke lock nut key. He never gave me notice about key.
He said he order after I complained but he did not keep promise date again and I had to wait 3 days.
Eventually, technician came to our shop for replacing lock nut to normal wheel nut which took less than 10 minute.