Mark did a great job finding me a car. After that it went down hill. On the second starting of the car the starter started to make high pitched squealing sound. I sent my son back to the dealership to show the problem to service. He came home and said he was told the noise was a normal sound, he also said that he felt he was talked down to since he is only 18. I called the next day and explained the problem and was told the same normal sound line. If that sound was heard before the sale it would have been fixed. I was told it would not be fixed. But I was given an insurance that if it did break within 6 months it would be fixed under warranty. Little comfort if it strands my son in a snow storm. The sound is the bendex on the starter not pulling back from the fly wheel. The second week with the car and the left front tire went flat and the emergency brake broke in my sons hand. I called to ask what the procedure was for getting these items fixed. I was told that I would get a call back soon to tell me what to do. I am still waiting for that call. After refilling the tire for the 4th time its holding.