My truck was towed in on the Friday. Didn't get looked at till Tuesday. Wasn't offered a courtesy car, which would have been great because I live in the country and there isn't any bus service. I didn't get the truck back till Wednesday. On the Wednesday I told service that I will be coming down after work and will wait for my truck. I get down there and they tell me the truck is ready. As I was paying for my truck repairs, my phone rings. It is the service department calling me to say that my truck is ready. I told the fellow that I was already paying for the bill. Then they can't find my truck. Finally they find it. In the mean time the service manager comes over to talk with me. He appolizies for the service I have received and give me a free car wash at the Chamie.