I brought my car is for an oil change and because my car engine light came on. As it turns out my car was with you for almost a week. Not one time was I contacted by your service department with an update. As a customer I should not have to call you all the time, you should be responsible for updating me. As well, when the car was finally ready, the service department was very rude about dropping off the car rental. We have a life and schedules and none of this was taken into consideration. The service department seemed to think we were so privileged for having a car rental, well if we were kept in the loop and some organization was done on the part of the service department, we wouldn't have had to scamble at last minute to figure out who could bring in the car and pick ours up.(We don't live in the city so to come in is a 40 minute drive is not something we can just do at the drop of a hat.Not to mention I have 2 young kids and am due any time now. So, my priorities are not dropping everything to come in a get a car when nobody bothered to keep me updated on when it may actually be ready. Needless to say my car still is not working correctly but I will be taking it to another dealership to be looked at.