Although the service was speedy, my car appears to be a lemon as its a new 2016 civic and has already had its computer system frozen, locking me out of my vehicle. The service department couldn't give me comfort as they were also baffled. Next my lemon at 18,000 km had a very bad engine oil leak, again the service department couldn't give me any comfort as again they were also at a loss for words. At that time they didn't give my car the complimentary car wash and it took 5 phone calls to receive my invoice.