I came in to test drive a vehicle that was just put on the web site. My salesman was great. I had to get back to work and Joe in finance was off the next day so I couldn't come in until the day after. I advised that I was on a budget but that was respected when adding things to the sale and then asking for financing. I feel I should have been involved in the discussion before he sent it away and there should always be someone there to work on a sale.