Nelson was very welcoming, helpful and pleasant. He brought the vehicle into the service area before our test drive so we didn't have to go outside to view it in cold weather. When we went to pick up our new vehicle, Nelson spent a long time going over all of the features and made sure we knew how to use them. After we had the vehicle for a couple of weeks, we wanted to order an additional accessory from the parts department and Nelson was there to help us. Very happy with our new vehicle and our experience at Murray Hyundai.