Thanks to Tony Graham Lexus, I unloaded my ES300h after only two years! After being persuaded via email and phone to attend a special "invite only" sales event last week I had the distinct opportunity to chat with Thanh Trinh with whom I spoke once before. Within five minutes it was decided that I was not a "serious buyer" and I was politely walked to the door and shown the parking lot. I appreciate the candor of Mr. Trinh, as I believe that I will be much happier in the long run with my brand new non- Lexus car.