Anne was very helpful throughout the whole process. From ordering my new Jeep Grand Cherokee to picking it up. She was very friendly and knowledgeable. What I really appreciated was when I picked it up, she actually took the time to sit in it with me and show me everything that this Jeep can do. I also thought it was nice that she called me a couple weeks after I picked it up just to see how much I was enjoying my new Jeep.