My husband and I had a very pleasant experience dealing at the Orillia VW Dealership with Brandon Black and Steve Clark. .... given the fact we did not purchase a VW, these two gentlemen went above and beyond with our purchase of a used vehicle! Our first visit and dealings with this dealership ensures that we will be back.... perhaps to purchase a new VW!!!! Thank you Brandon, Steve and all employees at Orillia VW Dealership who made our experience a pleasant one.