I made an appt to have my vehicle checked out since I live an hour away and it was making a funny noise sometimes while running. Came at my appt time, only to be told it would be a short 30 min wait until someone could look at my vehicle (why did I make an appt then??). After a long wait, was told things were fine. Brought over to service desk only to be told to go back and wait in the waiting area. This happened 3 times. 8 months pregnant carrying my toddler back and forth through the garage. Really not impressed, won't be back!